Refund policy
Bloomin' Loon Co. Returns & Refunds
Hey there, loon lover! We hope you adore your new treasures, but if something isnāt quite right, weāve got you covered with a 30-day return policy. That means you have 30 days from the day your goodies arrive to request a return.
How to Return Your Item
To be eligible for a return, hereās what we need:
- Your item must be in the same condition as when you received itāunworn, unused, with tags, and in its original packaging.
- Donāt forget the receipt or proof of purchase (a photo or email works great!).
- Reach out via the contact form on bloominloonco.com with your details. Under "Contact" find the option that reads "contact".
- Once your return is approved, weāll send you a prepaid shipping label with a $4.30 return shipping fee. This fee will be deducted from your refund amount.
š Returns should be sent to:
P.O. Box 7363, St. Paul, MN 55107
ā ļø Heads up: If items are sent back to us without requesting a return first, we wonāt be able to accept themāso be sure to reach out!
Exchanges
Need something different? The quickest way to get what you want is to place a new order for the item you love and send the original one back for a refund. Weāll even cover the return shipping for exchanges, so you can swap hassle-free!
Damaged or Defective Items
Oh no! If something arrived damaged, defective, or just plain wrong, please let us know right away. Shoot us an email with photos, and weāll make it right ASAP.
Non-Returnable Items
There are a few things we canāt take back, including:
- Digital products
- Custom or personalized items (like special orders)
- Sale or āOopsieā items
- Gift cards
If youāre unsure about an item, send us a quick email, and weāll happily help.
Refunds
Once weāve received and inspected your return, weāll let you know if your refund is approved. If it is, your refund will be processed to your original payment method within 10 business days.Ā It might take a little extra time for your bank or credit card company to process and post your refund.
If more than 15 business days have passed since your return was approved and thereās still no refund in sight, please reach out to us via our contact form at bloominloonco.com (find "Contact" and then "Contact"), and weāll help sort it out.
Questions?
Have a question about returns? Contact us anytime via the contact form on bloominloonco.com. Weāll do our best to make it easy and stress-free.